Online course
This module is available as a self guided 3 hour online course.
Module 4
Online Face to face Remote face to face
Many health practitioners have experienced feeling ‘lost in translation’ when working with a trained interpreter. The aim of this course is to provide the necessary knowledge and skills to help you work more effectively with professional trained interpreters, to achieve a better outcome from your communication with non-English speaking patients.
This course is intended for anyone working in primary care, secondary care or mental health services who wants to work more effectively with interpreters.
At the end of the course, participants will be able to:
On completing this course you will be more familiar with the roles and responsibilities of a professionally trained interpreter, their code of ethics, and some ethical dilemmas they may encounter. You will have developed new skills on how to work effectively with interpreters in different settings and how to remain in control throughout a consultation.
E-Learning online self-paced learning = 3 hours.
OR
Face-to-face in-person (facilitated by an educator) = 4 hours.
OR
Remote face-to-face training via video conferencing = 2 hours. This is an abridged version facilitated by an educator via Zoom.
The following resources will be available after you complete this and other CALD courses:
This module is available as a 2 hour trainer facilated face to face course.
Wednesday 26th March, 2025, 1130-1330
Ko Awatea, Middlemore Hospital KA 213
This module is available as a 2 hour remote trainer facilated face to face course.
Thursday 23rd January, 2025, 0900-1100
Delivered via Zoom