At eCALD, our vision is to enhance culturally and linguistically diverse cultural competence by providing courses and resources for the New Zealand health workforce for better client/patient outcomes and experience.
Cross-cultural Community of Practice Support sessions are now open for registration
eCALD offers a range of face-to-face and eLearning courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.
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These are all our courses for health practitioners who are interested in gaining skills to work with CALD patients. It provides insight and understanding on cultural dimensions, how different cultures respond to health-related situations, different health concepts, faith-based practices, and differences in expectations from health systems.
These courses are for clinical or non-clinical staff who are interested to gain insight and understanding of value dimensions that cause barriers to effective cross-cultural interaction and skills to enable effective working relationships in a culturally diverse workplace.
We provide a safe and confidential open-sharing space for our learners who have done our courses to gain knowledge and confidence among other learners and an experienced facilitator.
eCALD Services have produced this video to demonstrate to clinicians "what is needed and what to expect for a video appointment when using an interpreter".
The interpreter workforce is highly essential for assisting clinicians to communicate effectively with non-English speaking and limited English speaking clients. Provision of telehealth interpreting services are crucial and we are pleased to have a course to upskill interpreters in this area. Check out other useful courses for interpreters to gain cultural awareness, knowledge and sensitivity when engaging in the healthcare settings.
eCALD Services contracted Mr. Adel Salmanzadeh to engage with the refugee health sector in order to ascertain the needs for cross-cultural training and to disseminate information about the eCALD program to the less-reached health workforce across the motu.
This is the story of a small community initiative that uses creativity as a tool to support young people as they walk a fine line between their past and present and determine their own futures.
Mt Roskill Collective in Auckland was established in 2021 with the collaboration of NZ Ethnic Women Trust, Wellbeing Charitable Trust, Project Tamkin and Ariana Support to take a coordinated approach in responding to the needs of refugee and migrant background communities of Asian, African, Middle Eastern and Latin American (Asian and MELAA) origin.
We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.
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Welcome and please check your eligibility before you start creating an account on this website. Once your account application is approved, an email will be sent to you, and you can then access your account to enrol in your course.
