Enhancing CALD Cultural Competence

Cultural diversity in the New Zealand population is growing, leading to increasing cross-cultural interactions between healthcare providers and clients and between employees.

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CALD cultural competency courses and programmes

eCALD offers a range of face-to-face and online courses for both caring for culturally and linguistically diverse (CALD) patients from Asian, Middle Eastern and African backgrounds, as well as for working in culturally diverse workplaces. All courses focus on enhancing learners' cultural awareness, sensitivity, knowledge and practical skills.

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It felt novel and different.

It [the online course'] felt novel and different from other online modules I have done. Interesting and engaging graphics and [the online content is] presented [in] different ways of learning.

Palliative care clinician

Another excellent course from the eCALD team

Another excellent course from the eCALD team, I have attended others which were face to face but this was the first online course. I am grateful to have been able to complete this at my own pace and in small chunks. Will certainly recommend to colleagues. The variety of scenarios, reading, questions, reflection all helped to make the course more enjoyable from an online learning perspective.

Phamacist

Gained a new set of skills

I felt this course has helped me to achieve my goals. I now have a new set of skills that I am keen to start using and to develop further as I put what I have learnt into practice.

Face-to-Face Learner (Module 2 Working with migrant patients)

The videos were very helpful

The videos were very helpful to see what concepts would look like in practice. Very comprehensive, very user-friendly.

eCALD Learner

A most useful addition to the CALD learning material

A most useful addition to the CALD learning material. A valuable resource and then I shall recommend to as many people as possible

Online learner (Module 7 Working with religious diversity)

virtual meeting

Cross-Cultural practice supervision sessions

We provide a safe and confidential open-sharing space for our learners who have done our courses to gain knowledge and confidence among other learners and an experienced facilitator.

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Our resources

We provide a range of supplementary resources in addition to the material covered in our courses for enhancing cultural competency. These include cross-cultural resources, translated information, CALD-related publications, screening tools in multiple languages, and a list of migrant and refugee services.

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