When users register to enrol in eCALD course we ask them for a number of pieces of demographic information. We use this data to better understand who is completing our courses so we can tailor our courses and also create new courses to suit and fully support our learners in their cultural competency journey.
as at March 2021
All users who complete online learning are asked to complete a course evaluation when they complete their course. We use the results of these evaluations and the direct feedback to develop and improve each of our online courses.
As at March 2021
Overall satisfaction with learning experienceView more
The eCALD website and our regular enewsletters are the main way we reach people who have an interest in our courses, events and resources. We regularly track the performance of these platforms and use the results to develop and refine our content to meet the needs of our audience.
New usersView more