Module B - Intercultural Competence for the Migrant Workforce
Face to face
This workshop is suitable for new migrant staff working in a NZ health workplace.
Prerequisites
You must complete the following course before enrolling in this course:
- Module 1 - Culture and Cultural Competency | Mandatory
At the end of the course participants will be able to:
- Gain a general understanding of one’s own culture and the New Zealand culture
- Understand the value dimensions that cause barriers to effective cross cultural interaction
- Understand NZ communication style (non-verbal, verbal, idiomes, jargons)
- Gain strategies how to enable effective working relationships
- Gain understanding of NZ health sector work ethics and expectations
3 to 4 hours face-to-face training (maximum 25 participants).
It is highly recommended that learners also view the supplementary resource "Toolkit for Health Workforce Working in a Culturally Diverse Workplace"
We also have a range of highly recommended supplementary HTML Online Resources for "Working with CALD Patients" that can be accessed via the eCALD® account:
- Ayurvedic Medicine [Video] | Pre-requisites Modules 1 and 2
- Working with Religious Diversity [Supplement] | Pre-requisite Module 1
- Working with CALD Families - Disability Awareness [Supplement] | Pre-requisites Modules 1, 2, 3, 4 and 8
- Working with Asian Mental Health Clients [Supplement] | Pre-requisite Module 1
- Working with Middle Eastern and African Mental Health Clients [Supplement] | Pre-requisite Module 1
Other highly recommended PDF downloadable supplementary resources for "Working with CALD Patients" are available under the Cross-Cultural Resources section:
