This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.
Thursday 26th November, 2020
8.30am to 12.30pm
Sir Brian Barrett Boyes Room - Level 7, Bldg 14, Greenlane Clinical Centre, Greenlane Clinical CentreView map
This course is a pre-requisite for other CALD courses for Culturally Diverse Workplaces. The content of this course is similar to the Module 1 Culture & Cultural Competency course. It is suitable for the health workforce working in customer service or admin roles (eg GP/ward receptionists, pharmacists, triage nurses, volunteers) to gain cultural awareness, sensitivity, knowledge, and skills that are applicable in cross-cultural interactions.
25 spaces left
Enrolment closing date
11 November 2020
Sir Brian Barrett Boyes Room - Level 7, Bldg 14, Greenlane Clinical Centre, Greenlane Clinical Centre View in Google Maps