Migrant and Refugee Services

A list of cultural or language appropriate health and social services that may be useful for CALD migrant and refugee clients / patients from Asian, Middle Eastern and African backgrounds.

Disclaimer: Every effort has been made to source and ensure that the information provided on this section is correct at the date of posting on the website. Waitemata DHB and the site editors do not accept any responsibility for information which is incorrect or out of date. If you find any information that you believe may be inaccurate, please email to eCALD Admin

  • The following list is in alphabetical order.
  • You can search services by DHB region (eg Auckland Central, Waitemata, Lakes). You can find the DHB region location boundaries here.
  • You can also search service by keyword (eg children, older people, Asian, Middle Eastern, family violence, mental health etc).

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Mental Health Foundation: Kai Xin Xing Dong [NGO] [National]

Kai Xin Xing Dong is one of the Mental Health Foundation programmes which aims to counter stigma and discrimination associated with mental illness in Chinese communities, creating inclusive communities for Chinese people whose lives have been affected by mental illness.

New Zealand Family Keepers [NGO] [National]

New Zealand Family Keepers provides free telephone counselling for Chinese people between Mon-Wed 7:30pm-9:30pm and Thu-Fri 10:30am-12:30pm.

New Zealand Translation Company (NZTC) International [Private] [National]

NZTC International is a national provider of document translation service on a fee for service basis.

NZ AIDS Foundation: African Health Promotion Programme [National]

The New Zealand AIDS Foundation, African Health Promotion Programme (AHPP) is an HIV prevention programme for Africans by Africans living in Aotearoa, working together with communities to keep families safe, happy, and healthy.

NZ Fijian Seniors Association Inc. [NGO] [Auckland Region]

The NZ Fijian Seniors Association provides Fijian seniors with information on New Zealand services for older people and promotes social, health wellbeing, and friendship to reduce isolation.

NZ Red Cross Refugee Services [NGO] [National]

NZ Red Cross - Refugee Services,  the primary provider of community refugee resettlement programmes in New Zealand, offers the Pathways to Settlement programme which helps introduce families to their new home, and to make their transition to life in New Zealand as smooth as possible.

Pacific International Translations Ltd [Private] [National]

Pacific International Translations Ltd is a professional document translation provider on a fee for service basis.

Primary Health Interpreting Service (PHI) [Waitemata DHB] [Auckland DHB] [Counties Manukau DHB] [Auckland Region]

Primary health services such as general practices, primary care organisations, such as Plunket and health and disability NGOs  have access to free interpreting services in the Auckland region funded by the Ministry of Health.

Rainbow Club (for Korean older people) [NGO] [Auckland Region]

The Rainbow Cub provides Korean seniors with activities, exercises, health talks, singalongs and games to reduce social isolation.

Refugee Health Promotion [ARPHS] [Auckland Region]

The Refugee Health Promoter works in partnership with health services, refugee communities, government agencies and NGOs to improve the health of refugee communities in the Greater Auckland region. 

Refugee Health Service [ARPHS] [Auckland Region]

ARPHS Refugee Health Service provides a medical screening and referral service for quota refugees on arrival at the Mangere Refugee Resettlement Centre (MRRC); as well as for asylum seekers detained at the Centre.

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