Cultural Competency Training for the Interpreter workforce working in healthcare settings

The courses listed here are intended for interpreters working in the healthcare setting.

The courses will help learners gain insight and understanding about what is required to be culturally competent, as well as with practical skills to provide effective interpreting services in the health sector.

Module 201

Interpreting remotely in the healthcare setting

This course aims to provide the essential knowledge and skills to help interpreters provide more effective remote interpreting services when working in the healthcare setting.

Module 1CS

Cultural Competency & Customer Service

This course is for customer service or non-clinical roles. The aim of this course is to increase awareness of your own cultural values and cultural values different from your own and to develop skills to apply the principles of cultural competence in your interaction with CALD clients.